Last Updated June 21, 2017
Excelergy (referred to as “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Policy discloses the privacy practices for the Company’s website, Excelergy.com and its related web-based applications and services (collectively, “Service”) we may offer to you. This Policy governs the use and sharing of personally identifiable information (“Personal Information”) when an individual is using the Service.
This Policy does not apply to: (i) information collected by us offline or through any other means or (ii) any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may linked to or be accessible from the Service.
BY USE OF THIS SERVICE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THIS POLICY, DO NOT USE THE SERVICE.
Collection and Use of Information
All data created and maintained to provide the Service will only be used or disclosed to provide the Service, to personalize or continually improve user experience related to the Service, to respond to your requests, to provide customer support, or to notify you about changes to the Service we offer or provide, or as required by law or court order. We may request and store certain types of Personal Information when you use this Service. We only collect information that is voluntarily provided by you and necessary to provide the Service.
Cookies and IP address collection: Our web server collects and stores the following general information about you: the domain from which you access the Internet; the date and time you access our website; the pages you visit; the Internet address of the website that linked you directly to us; and the type of device and web browser you use to access our website. This information may be collected automatically. It may be used to help us improve the Service by
tabulating the number of visitors in terms of new users, origin of referrers, popularity of pages, amount of use, and types of errors, and to make the Service more useful to you.
Information You Give Us: The types of Personal Information gathered depends on the utilization of the Service. Certain Services may require you to register. To register you will be required to provide certain Personal Information. You may also be required to create a user name and password. You should not disclose your password to anyone. For certain Services, we may collect Personal Information, such as name, email address, mailing address, postal/zip
code, telephone number, job title, or other identifiers, from all users to provide the Services. For password protected areas, we capture information including the user name and date, time and/or length of visit. If you are purchasing something through our ecommerce, then we will need Personal Information, such as your name, address and credit card information to process the order. If you email us with questions or concerns, we will maintain your email address.
Sharing and Use of Information: We may share your information with our affiliates, subsidiaries, or divisions and with their respective officers, directors, employees, accountants, attorneys, and agents to provide Service. In addition, we may share data with subcontractors to help us perform statistical analysis. All such third parties are required by contract to maintain the confidentiality of your information and are prohibited from using Personal Information, except to provide services to us or as required by law. Furthermore, we utilize fully de-identified aggregate data for data analysis, meaning all personal identifiers are removed from the data prior to analysis.
We may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose Personal Information in order to protect or defend the legal rights or our property, and its affiliated companies or their employees and agents, to protect the safety and security of users, and to protect against fraud.
We do not sell personally identifiable data under any circumstances. We, however, may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy. In such an event, Personal Information may be one of the assets transferred. Any successor entity shall be subject to the same commitments in the Policy for the previously collected Personal Information.
Third Party Websites
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information provided to us is encrypted and stored on our private, secure servers behind firewalls. Access to the network is strictly controlled and has industry standard administrative, technical, and physical safeguards in place. We work hard to ensure that the data we collect is reliable, accurate, complete and current. We use Personal Information only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. We also limit access to Personal Information only to specific employees, contractors, and agents who have a reasonable need to come into contact with your information.
The safety and security of your Personal Information also depends on you. Where we have given you (or where you have chosen) a password for access to Service, you are responsible for keeping this password confidential. Unfortunately, the transmission of information via the Internet is not completely secure. We use industry-standard SSL-encryption to protect User information and uses a secure connection to our servers, which are protected by firewalls to prevent unauthorized break-ins. The Service is protected by the DigiCert Security Certificate. The administrative system, authentication system, and sensitive user information are encrypted using SSL encryption of HTTP data. Unfortunately, data transmission over the internet cannot be guaranteed as completely secure. GIVEN THE INHERENT OPERATION AND STRUCTURE OF THE INTERNET, USER ACKNOWLEDGES THAT ALL TRANSMISSIONS ARE DONE AT ITS OWN RISK.